Owners and managers in this quadrant either don’t know how and/or do not have the resources to ensure their buildings become and remain optimized. Typical sentiments here include:

• Fix equipment only when they break
• Occupants are content, presumed comfortable
• Energy costs are within budgeted numbers
• No desire for sustainability or environmental responsibility

The consequence of continuing on this quadrant:

• Equipment likely not operating efficiently
• Energy costs probably not the best it can be
• Occupants are underperforming